1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 5205419693
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, start by opening the app and enter your registered mobile number. Verification will be completed by entering the OTP (One-Time Password) sent to your number. This method allows for easy login without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still can't receive the OTP, click on "send OTP" again and wait for the allotted time. If you don't receive the code, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. You should now be able to log in and use the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned through gaming, excluding bonus amounts. This means you can only withdraw the earnings you've made from playing games, not the bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, sometimes taking up to 24 hours to resolve. This additional wait time is an exception to the usual speedy processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings are exclusive to gaming use and cannot be withdrawn or used by anyone else. You can withdraw any earnings made from playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the winnings it generates.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't processed, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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